Terms & Conditions
By using this website or purchasing a product you agree to abide and be bound by the terms and conditions below. We reserve the right to change or modify these terms and conditions at any time without prior notice.
We hope you love the labels, patterns and other products we send to you, however if you are not satisfied please get in touch with me at victoria@littlerosycheeks.com.
Please note that ALL digital patterns are non transferable, not for re-sale, distribution or replication. Patterns must not be used for commercial use. If you are found to be involved in piracy or any other fraudulent activity including the replication of Little Rosy Cheeks digital material, legal action will be taken.
Refunds
We will accept a return or refund within 14 days of receipt, as long as the item is unopened, unused and in the same condition as received. We do not accept returns on used items, sale items or downloaded PDF files.
Refunds will be issued via your original payment method and should be received within 5 working days from receipt of the returned item. Please obtain proof of postage as an item may be lost in the post and therefore, we would be unable to provide a refund.
Please note that unless there is a fault with your item we are unable to refund any return postage costs.
Please contact us by email for the return address.
Pattern Updates & Errata (amendments)
Pattern Updates:
Occasionally patterns may receive minor updates to improve user experience. In these situations, updated patterns will not be sent out to replace the originals. This accounts for all PDF, printed and physical products.
Pattern Errata (amendments):
All our patterns go through an extensive testing process; however, mistakes can happen! We will replace the pattern if any mistake is due to our error. We cannot take responsibility for any materials and related costs. We reserve the right to ask for proof of purchase.
I hate to think there would be any but if you do come across any errata in the patterns, please do let me know so that we can make any changes needed. You can contact me at victoria@littlerosycheeks.com.
Thank you for your help with this!