Refund Policy
Refund Policy
Physical products: We will accept a return or refund for physical items such as labels, folder and paper patterns within 14 days of receipt, as long as the item is unopened, unused and in the same condition as received.
Please contact us prior to shipping back your order to make sure you are eligible for a refund. Email victoria@littlerosycheeks.com
Refunds will be issued via your original payment method and should be received within 5 working days from receipt of the returned item. Please obtain proof of postage as an item may be lost in the post and therefore, we would be unable to provide a refund.
Please note that unless there is a fault with your item we are unable to refund any return postage costs.
Digital products: We cannot issue refunds on digital goods like PDF patterns if they have been downloaded. If you have not downloaded your file and would like a refund, please contact us.
